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twilio engagement report

@twilio - 82K followers on X

Measured over 18 original posts from a 30-day window, last computed on October 7, 2026.

Engagement

Bottom quarter for its size
Per follower
0.018%
of 82K followers
Per impression
0.758%
2.0K views on a typical post
Reach
2.42%
of its followers see a post
Typical post
15
interactions (median)
Saved
0%
0 bookmarks on a typical post
Posting rate
0.8/day
active 50% of days
Peak time
17:00 UTC
Thursday

A typical post picks up 15 interactions against 82K followers, an engagement rate of 0.018%. Measured over 18 original posts, its engagement rate beats 23% of 20,183 tracked accounts of a similar size. That is a reason to look at how the audience behaves - reply depth, saves, whether the followers are recent - rather than a conclusion about it on its own. Posts are seen about 2.0K times each, and 0.758% of those impressions turn into an interaction. That is about 2.42% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 0.8 post a day over the last 30 days, with activity on roughly 50% of days. Most posts go out around 17:00 UTC, and Thursday is the busiest day of the week. Of the 18 posts sampled, 78% carry an image or video and 33% are part of a thread. The account's strongest tracked post pulled 147 interactions, about 9.8x its own typical post.

Measured over 18 original posts from a 30-day window, last computed on October 7, 2026. Recurring tag: #dreamforce.

Compared with accounts its own size

twilio's engagement rate beats 23% of the tracked X accounts closest to it in follower count (20,183 accounts, accounts of similar size (decile 6 of 10)). A percentile is spread evenly by construction, so 50 really is the middle of that group and 90 really is its top tenth.

On engagement per impression rather than per follower it beats 32% of the same group. When those two numbers disagree, the gap is about how far its posts travel rather than how people react to them.

Where this sits in the catalog

At 0.018%, twilio sits above the 10th percentile of the 202,076 accounts in this comparison. That places it in the bottom 25% band, which runs below 0.024%.

p100.004%
p250.024%
p50 (median)0.142%
p750.672%
p902.54%
p9982.5%
Engagement rate as a share of followers, across the 202,076 accounts we have scanned enough to measure. The axis is logarithmic, because the top and bottom of this population are about 22,928 times apart and a linear axis would flatten everything below the median into a single point.
Show the percentile table
Engagement rate percentiles
PercentileEngagement rate
10th percentile0.004%
25th percentile0.024%
50th percentile0.142%
75th percentile0.672%
90th percentile2.54%
99th percentile82.5%

This ruler is the whole measured catalog, not a size-matched group: it shows where the raw rate falls across every account we can measure, all of which are large. For a like-for-like comparison, read the size-band percentile above instead. See how the bands are built

Posting timing

This account posts most often around 17:00 UTC, and Thursday is its busiest day of the week. The bars below are the catalog-wide pattern, with this account's own busiest slot marked. They do not show how this account performs at each hour: we keep one aggregate per account, not one per hour, so that measurement does not exist in our data.

Engagement by hour posted, UTCTwenty-four bars, one per UTC hour. Each bar shows how posts published in that hour compare with their own authors' median engagement. Bars above the centre line ran higher than the median, bars below ran lower. A marker flags Busiest hour: 17:00 UTC.
0003060912151821
Above the authors' own mediansBelowScale: plus or minus 111%Busiest hour: 17:00 UTC
Show engagement by hour posted, utc as a table
Engagement by hour posted, UTC
Hour (UTC)Vs author medianPosts
00:00 UTC-1%89K
01:00 UTC-2%90K
02:00 UTC-3%88K
03:00 UTC-4%94K
04:00 UTC-5%76K
05:00 UTC-4%75K
06:00 UTC-5%86K
07:00 UTC-5%93K
08:00 UTC-4%108K
09:00 UTC-4%124K
10:00 UTC-3%129K
11:00 UTC-3%141K
12:00 UTC-3%154K
13:00 UTC-3%167K
14:00 UTC-4%173K
15:00 UTC-2%176K
16:00 UTC-3%171K
17:00 UTC-3%159K
18:00 UTC-2%149K
19:00 UTC-2%141K
20:00 UTC-1%131K
21:00 UTC0%116K
22:00 UTC-2%100K
23:00 UTC-1%90K
Engagement by day of weekSeven bars, one per weekday, Sunday first. Each bar shows how posts published on that day compare with their own authors' median engagement. Bars above the centre line ran higher than the median, bars below ran lower. A marker flags Busiest day: Thursday.
SunMonTueWedThuFriSat
Above the authors' own mediansBelowScale: plus or minus 111%Busiest day: Thursday
Show engagement by day of week as a table
Engagement by day of week
DayVs author medianPosts
Sunday+5%393K
Monday+1%483K
Tuesday-2%520K
Wednesday-3%472K
Thursday-2%430K
Friday-3%447K
Saturday+2%393K
See what moves engagement across the whole catalogWhat counts as a good engagement rate at this size

Formats this account uses

Its own posting mix on the left, and what each of those formats does across every account we track on the right. Only formats where the effect clears our publish test appear here, so an empty row is a format we could not measure rather than one that does nothing.

This account's posting mix compared with catalog-wide effects
FormatThis accountCatalog effect95% intervalAccounts behind it
Image or video78% of posts+111%+108% to +115%34K
Outbound link0% of posts-41%-42% to -40%32K
Typical length--3%-3% to -2%54K
  • 78% of this account's sampled posts carry an image or video. Across the catalog, posts with an image or video run 111% above the same accounts' other posts.
  • 0% of its posts carry a link off X. Across the catalog, posts with an outbound link run 41% below the same accounts' other posts.
  • Its average post runs 149 characters, which falls in the 80 - 180 characters band. Across the catalog, posts of 80 to 180 characters run 3% below the same accounts' other posts.

These are catalog-wide differences applied to this account's own posting mix, not a measurement of how each format performs for this account specifically. We keep one median per account, not one per format per account, so the second thing is not something this data can tell you.

Best tweets

  • Sep 13, 20269.8x their median

    Every builder has a bug story. Today, we want yours. 👀 In honor of Programmer's Day, drop a comment with the weirdest bug you've ever spent way too long fixing for a chance to win a Twilio-branded mechanical keyboard. Submissions to enter drawing will be accepted until midnight EST on September 14. Winners will be announced via DM on September 15 EST.

    69185735.6K viewsView on X
  • Sep 10, 20262.7x their median

    🎉 Congrats to our friends @OpenAI on the launch of GPT-Live-1 in the API. Now, give it a call. 📞 We’ve got a new Twilio Agent Connect integration + Python and Node.js tutorials to help you build inbound and outbound voice agents.

    283913.0K viewsView on X
  • May 7, 20264.0x their median

    Get excited! 🔥We also launched Twilio’s MCP server and Twilio Skills, giving your AI agents direct, structured access to Twilio's 1,800+ endpoints. From Twilio channels to new features like Conversation Memory and Orchestrator, your agents now have the native context to build faster, more efficiently, and error free.

    1831412.4K viewsView on X
  • Sep 18, 20262.1x their median

    My AI agent when I ask, "Are you sure about that?" https://t.co/w8vakfiqRi

    242503.0K viewsView on X
  • Oct 6, 20261.9x their median

    Cheers to the newest member of the S&P 500! 🎉 https://t.co/YqZFwiQq1A

    252111.3K viewsView on X
  • May 7, 20263.1x their median

    Today Twilio Forward is introducing Ola — the communication and control layer for your AI agents. One surface to manage all of your agents, across Claude, OpenClaw, and more. Direct your agents, approve sensitive actions before they execute, and see everything they did on your behalf.

    1611011.8K viewsView on X
  • Sep 17, 20261.8x their median

    Sun’s out, swag’s out 😎☀️ At Dreamforce? Swing by the Twilio Oasis at Yerba Buena Gardens for some fresh air, free sunglasses + a little self-care swag. #Dreamforce https://t.co/gLOlsaUG91

    192602.2K viewsView on X
  • May 19, 20261.8x their median

    Here's how to build a real-time AI voice assistant with Twilio ConversationRelay + Google Gemini Flash 👇

    1031311.5K viewsView on X
  • Sep 22, 2026

    They’re a 10 but still makes you push 0 to talk to an agent.

    1011002.4K viewsView on X
  • May 27, 2026

    No dashboard hopping. No copy-pasting credentials. No mystery setup steps. Just a single command in the Stripe CLI to provision Twilio. Twilio’s VP of Product & Engineering, Rikki Singh, and Stripe Projects Lead @mrramibanna demoed it live at SIGNAL. Watch now 👇 https://t.co/VrI5Cnqdiy

    94612.2K viewsView on X

Ranked by total interactions across everything we have tracked for this account, which is a longer history than the 30-day window the rates above use. The multiple compares each post to this account's own median.

Recurring topics

#dreamforce

The most frequent hashtags in the sampled posts. They describe what this account writes about; they are not a performance signal, and the catalog-wide breakdown on the hub shows how little hashtag count moves.

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Reading these numbers

A typical post picks up 15 interactions against 82K followers, an engagement rate of 0.018%. Measured over 18 original posts, its engagement rate beats 23% of 20,183 tracked accounts of a similar size. That is a reason to look at how the audience behaves - reply depth, saves, whether the followers are recent - rather than a conclusion about it on its own. Posts are seen about 2.0K times each, and 0.758% of those impressions turn into an interaction. That is about 2.42% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 0.8 post a day over the last 30 days, with activity on roughly 50% of days. Most posts go out around 17:00 UTC, and Thursday is the busiest day of the week. Of the 18 posts sampled, 78% carry an image or video and 33% are part of a thread. The account's strongest tracked post pulled 147 interactions, about 9.8x its own typical post.

What is twilio's engagement rate on X?
twilio (@twilio) has an engagement rate of 0.018%, based on the median interactions across 18 original posts from the last 30 days against 81,598 followers. Replies, reposts and quote-posts of other people are excluded from that sample.
Is that a good engagement rate?
At 0.018%, twilio sits above the 10th percentile of the 202,076 accounts in this comparison. Those comparison accounts are all large ones, because our scanning cadence is weighted towards big accounts, so this is a ranking among peers of similar scale rather than a ranking across X.
Does @twilio have real engagement?
Its engagement rate beats 23% of the tracked X accounts closest to it in follower count (20,183 accounts), which puts it in the bottom quarter for its size group. Ranking inside a size band matters because engagement rate falls as accounts grow, so a raw rate would mostly re-measure the follower count. It is a starting point for a look at follower quality, not a verdict on it.
When does @twilio post?
Most posts go out around 17:00 UTC, and Thursday is its busiest day, at roughly 0.8 posts per day across the measured window.

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