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ドコモ公式サポート engagement report

@docomo_cs - 239K followers on X

Measured over 20 original posts from a 30-day window, last computed on September 10, 2026.

Engagement

Middle of its size range
Per follower
0.02%
of 239K followers
Per impression
0.526%
8.9K views on a typical post
Reach
3.74%
of its followers see a post
Typical post
47
interactions (median)
Saved
0.101%
9 bookmarks on a typical post
Posting rate
2/day
active 80% of days
Peak time
08:00 UTC
Wednesday

A typical post picks up 47 interactions against 239K followers, an engagement rate of 0.02%. Measured over 20 original posts, its engagement rate beats 25% of 6,874 tracked accounts of a similar size, which puts it in the middle of its size range rather than at either end. Posts are seen about 8.9K times each, and 0.526% of those impressions turn into an interaction. That is about 3.74% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 2 posts a day over the last 30 days, with activity on almost every day in the window. Most posts go out around 08:00 UTC, and Wednesday is the busiest day of the week. Of the 20 posts sampled, 85% carry an image or video, 20% are part of a thread and 60% link out. The account's strongest tracked post pulled 647 interactions, about 14x its own typical post. Recurring topics include #rcs, #きかせてあなたのアイデア, #スマホの便利な機能.

Measured over 20 original posts from a 30-day window, last computed on September 10, 2026. Recurring tags: #rcs, #きかせてあなたのアイデア, #スマホの便利な機能.

Compared with accounts its own size

ドコモ公式サポート's engagement rate beats 25% of the tracked X accounts closest to it in follower count (6,874 accounts, accounts of similar size (decile 6 of 10)). A percentile is spread evenly by construction, so 50 really is the middle of that group and 90 really is its top tenth.

On engagement per impression rather than per follower it beats 27% of the same group. When those two numbers disagree, the gap is about how far its posts travel rather than how people react to them.

Where this sits in the catalog

At 0.02%, ドコモ公式サポート sits above the 25th percentile of the 66,258 accounts in this comparison. That places it in the below the median band, which runs 0.016% to 0.1%.

p100.002%
p250.016%
p50 (median)0.1%
p750.499%
p902.09%
p99119.6%
Engagement rate as a share of followers, across the 66,258 accounts we have scanned enough to measure. The axis is logarithmic, because the top and bottom of this population are about 56,968 times apart and a linear axis would flatten everything below the median into a single point.
Show the percentile table
Engagement rate percentiles
PercentileEngagement rate
10th percentile0.002%
25th percentile0.016%
50th percentile0.1%
75th percentile0.499%
90th percentile2.09%
99th percentile119.6%

This ruler is the whole measured catalog, not a size-matched group: it shows where the raw rate falls across every account we can measure, all of which are large. For a like-for-like comparison, read the size-band percentile above instead. See how the bands are built

Posting timing

This account posts most often around 08:00 UTC, and Wednesday is its busiest day of the week. The bars below are the catalog-wide pattern, with this account's own busiest slot marked. They do not show how this account performs at each hour: we keep one aggregate per account, not one per hour, so that measurement does not exist in our data.

Engagement by hour posted, UTCTwenty-four bars, one per UTC hour. Each bar shows how posts published in that hour compare with their own authors' median engagement. Bars above the centre line ran higher than the median, bars below ran lower. A marker flags Busiest hour: 08:00 UTC.
0003060912151821
Above the authors' own mediansBelowScale: plus or minus 111%Busiest hour: 08:00 UTC
Show engagement by hour posted, utc as a table
Engagement by hour posted, UTC
Hour (UTC)Vs author medianPosts
00:00 UTC-1%89K
01:00 UTC-2%90K
02:00 UTC-3%88K
03:00 UTC-4%94K
04:00 UTC-5%76K
05:00 UTC-4%75K
06:00 UTC-5%86K
07:00 UTC-5%93K
08:00 UTC-4%108K
09:00 UTC-4%124K
10:00 UTC-3%129K
11:00 UTC-3%141K
12:00 UTC-3%154K
13:00 UTC-3%167K
14:00 UTC-4%173K
15:00 UTC-2%176K
16:00 UTC-3%171K
17:00 UTC-3%159K
18:00 UTC-2%149K
19:00 UTC-2%141K
20:00 UTC-1%131K
21:00 UTC0%116K
22:00 UTC-2%100K
23:00 UTC-1%90K
Engagement by day of weekSeven bars, one per weekday, Sunday first. Each bar shows how posts published on that day compare with their own authors' median engagement. Bars above the centre line ran higher than the median, bars below ran lower. A marker flags Busiest day: Wednesday.
SunMonTueWedThuFriSat
Above the authors' own mediansBelowScale: plus or minus 111%Busiest day: Wednesday
Show engagement by day of week as a table
Engagement by day of week
DayVs author medianPosts
Sunday+5%393K
Monday+1%483K
Tuesday-2%520K
Wednesday-3%472K
Thursday-2%430K
Friday-3%447K
Saturday+2%393K
See what moves engagement across the whole catalogWhat counts as a good engagement rate at this size

Formats this account uses

Its own posting mix on the left, and what each of those formats does across every account we track on the right. Only formats where the effect clears our publish test appear here, so an empty row is a format we could not measure rather than one that does nothing.

This account's posting mix compared with catalog-wide effects
FormatThis accountCatalog effect95% intervalAccounts behind it
Image or video85% of posts+111%+108% to +115%34K
Outbound link60% of posts-41%-42% to -40%32K
Typical length-no effect-2% to -1%42K
  • 85% of this account's sampled posts carry an image or video. Across the catalog, posts with an image or video run 111% above the same accounts' other posts.
  • 60% of its posts carry a link off X. Across the catalog, posts with an outbound link run 41% below the same accounts' other posts, so a large share of this account's output sits in the weakest bucket we measure.
  • Its average post runs 237 characters, which falls in the 180 - 280 characters band. Across the catalog, posts of 180 to 280 characters match the same accounts' other posts almost exactly.

These are catalog-wide differences applied to this account's own posting mix, not a measurement of how each format performs for this account specifically. We keep one median per account, not one per format per account, so the second thing is not something this data can tell you.

Best tweets

  • Jul 19, 202214x their median

    【当アカウントへのお問い合わせの前に】 下記画像の「@docomo_cs へのお問い合わせに関する確認事項」をご参照いただきますようお願いいたします。 ドコモの各種お問い合わせ窓口 https://t.co/eKQ7EDXxQq https://t.co/5zw1IxNiKY

    336272039View on X
  • Aug 17, 20266.6x their median

    📢8/24~「#RCS 」開始​ 8月24日(月)に、新メッセージサービス「RCS」の提供を開始します。​ ​ 月額使用料無料※で、テキスト🗒️/写真📷/動画📹/スタンプ💖の送受信や、グループチャット💬が利用可能です。​ ​ Android機種から提供を開始します。​ ■対応機種​ Androidスマートフォン(AndroidTM 10.0以上)​ Androidタブレット(AndroidTM 10.0以上)​ なお、iPhoneについては、後日改めてお知らせいたします。​ ※メッセージの送受信には、データ通信量が消費されます。

    182107317100K viewsView on X
  • Aug 7, 20264.5x their median

    / 衝撃的ニュースです! 親も子もおトク『ドコモ 親子割』💁 \ ドコモから親子割が新登場‼️ U15のお子さまのスマホデビューに、おトク✨ しかも20GB! さらにさらに! 親にもムフフな割引が…(🎤ムフフ?) 家族におトクを。 家族に幸せを。 詳しくはこちら👇 https://t.co/BjRis13Cg9 @hina_nagahama #ドコモ親子割 #ドコモダケ #加藤あい #杏花 #長浜広奈

    16029111254K viewsView on X
  • Aug 18, 20263.8x their median

    【ドコモショップ等でICチップを活用した本人確認を開始】 2026年8月20日(木)から、全国のドコモショップ・ドコモ取扱店で、マイナンバーカードや運転免許証などのICチップを活用した本人確認方式を順次開始します。 より安全・安心にお手続きいただけるよう、不正契約の防止や手続きの正確性向上に取り組みます🔐 詳しくはこちらをご参照ください▼ https://t.co/VU82qKNy8E

    124414820K viewsView on X
  • Sep 3, 20263.7x their median

    【Android™ 17 へのバージョンアップ提供製品について】 以下のとおり、Android™ 17 へのバージョンアップ提供の製品をお知らせします。 ・バージョンアップ提供済みの製品:15機種 ・バージョンアップ予定の製品:41機種 対象機種の詳細は以下よりご確認ください▼ https://t.co/xSdk66ScqQ なお、各製品のバージョンアップ開始時期、実施方法、利用可能な機能などの詳細は、提供準備が整い次第、HP(製品アップデート)にて順次お知らせします。

    118503430K viewsView on X
  • Sep 8, 20262.0x their median

    📞「警察です」と電話が来ても要注意⚠️ 実在の警察署番号が表示されても、本物とは限りません。 警察本部や警察署の代表電話番号を偽装表示する詐欺が発生しています。 次のような話が出ても応じないでください。 ✅送金や資産の提出を求められる ✅個人情報を聞かれる 不審に感じた場合は、一度電話を切り、公式の連絡先へ確認しましょう。 詳しくはこちら👇 『警視庁 特殊詐欺対策ページ』 https://t.co/LpOXZebZKF

    6527018.7K viewsView on X
  • Aug 20, 20261.7x their median

    【電波はだんだん弱くなる】 電灯などから出ている光は、離れるとだんだん弱くなっていきます。 それと同様に、電波を出している基地局から離れれば離れるほど、電波も弱くなります。 電波の弱い場所では、通話が途切れたり音質が悪くなったりすることがあります。 #電波のお話 #ドコモ公式サポートXは通信のことを知ってもらいたい

    6611329.9K viewsView on X
  • Sep 4, 20261.7x their median

    【お詫び】「ドコモメール」が一部のお客さまでご利用できない状況について 現在、一部のお客さまにおいて、「ドコモメール」がご利用できない状況が発生しております。 ■発生日時  2026年9月4日(金)午後0時53分頃 ■影響エリア 全国 ■対象サービスと影響 一部のお客様において「ドコモメール」がご利用できない状況が発生しています。 本事象に関するお知らせは以下のページでご案内してまいります。 【 https://t.co/thlbnWFqeS 】 お客さまには、大変ご迷惑をおかけしておりますことをお詫び申し上げます。復旧まで今しばらくお待ちください。

    52270015K viewsView on X
  • Sep 4, 2026

    【お詫び/復旧】「ドコモメール」が一部のお客さまでご利用できない状況について 一部のお客さまにおいて、「ドコモメール」がご利用できない状況が発生しておりましたが、現在は復旧し、サービスがご利用できるようになりました。 ※一部のお客さまにおいては受信が遅れる場合がございますが、影響解消まで少々お待ちください。 詳しくは次のページをご参照ください。 【 https://t.co/thlbnWFqeS 】 お客さまには、大変ご迷惑をおかけしておりますことをお詫び申し上げます。

    43214117K viewsView on X
  • Aug 31, 2026

    災害時、スマホは頼れる情報源であり安否確認の連絡手段となります。 自分の位置を伝えたり、懐中電灯の代わりにすることも可能です。 ただ、発災直後は停電などで思うように充電できない状況も考えられます。 そのため「電池をいかに長持ちさせるか」が重要なポイントです。 #防災週間 に、改めて スマホの電池節約方法をご紹介します。 ぜひご家族とも共有を。

    4917018.4K viewsView on X

Ranked by total interactions across everything we have tracked for this account, which is a longer history than the 30-day window the rates above use. The multiple compares each post to this account's own median.

Recurring topics

#rcs#きかせてあなたのアイデア#スマホの便利な機能#令和8年8月千葉県豪雨災害支援募金#防災週間

The most frequent hashtags in the sampled posts. They describe what this account writes about; they are not a performance signal, and the catalog-wide breakdown on the hub shows how little hashtag count moves.

Buy or sell X accounts - escrow-protected

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Reading these numbers

A typical post picks up 47 interactions against 239K followers, an engagement rate of 0.02%. Measured over 20 original posts, its engagement rate beats 25% of 6,874 tracked accounts of a similar size, which puts it in the middle of its size range rather than at either end. Posts are seen about 8.9K times each, and 0.526% of those impressions turn into an interaction. That is about 3.74% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 2 posts a day over the last 30 days, with activity on almost every day in the window. Most posts go out around 08:00 UTC, and Wednesday is the busiest day of the week. Of the 20 posts sampled, 85% carry an image or video, 20% are part of a thread and 60% link out. The account's strongest tracked post pulled 647 interactions, about 14x its own typical post. Recurring topics include #rcs, #きかせてあなたのアイデア, #スマホの便利な機能.

What is ドコモ公式サポート's engagement rate on X?
ドコモ公式サポート (@docomo_cs) has an engagement rate of 0.02%, based on the median interactions across 20 original posts from the last 30 days against 238,617 followers. Replies, reposts and quote-posts of other people are excluded from that sample.
Is that a good engagement rate?
At 0.02%, ドコモ公式サポート sits above the 25th percentile of the 66,258 accounts in this comparison. Those comparison accounts are all large ones, because our scanning cadence is weighted towards big accounts, so this is a ranking among peers of similar scale rather than a ranking across X.
Does @docomo_cs have real engagement?
Its engagement rate beats 25% of the tracked X accounts closest to it in follower count (6,874 accounts), which puts it in the middle of its size range group. Ranking inside a size band matters because engagement rate falls as accounts grow, so a raw rate would mostly re-measure the follower count. It is a starting point for a look at follower quality, not a verdict on it.
When does @docomo_cs post?
Most posts go out around 08:00 UTC, and Wednesday is its busiest day, at roughly 2 posts per day across the measured window.

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