XBOX Support engagement report
@XBOXSupport - 2.1M followers on X
Measured over 2 original posts from a 30-day window, last computed on September 1, 2026.
Engagement
Early reading. We have captured 2 original posts for this account, below the 8 we require before treating a median as settled. The numbers above describe what we have seen so far, not a finished profile of the account.
A typical post picks up 2.1K interactions against 2.1M followers, an engagement rate of 0.104%. Posts are seen about 353K times each, and 0.606% of those impressions turn into an interaction. That is about 17.1% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 0.13 posts a day over the last 30 days, though only 7% of days saw any activity at all. Most posts go out around 15:00 UTC, and Monday is the busiest day of the week. Of the 2 posts sampled, 100% link out. The account's strongest tracked post pulled 6.7K interactions, about 3.1x its own typical post. Only 2 original posts have been captured so far, fewer than the 8 posts we want behind a median before treating it as settled. Read the figures above as an early measurement of this account, not as a finished profile of it.
Measured over 2 original posts from a 30-day window, last computed on September 1, 2026.
Where this sits in the catalog
At 0.104%, XBOX Support sits above the 50th percentile of the 36,261 accounts in this comparison. That places it in the above the median band, which runs 0.08% to 0.431%.
Show the percentile table
| Percentile | Engagement rate |
|---|---|
| 10th percentile | 0.002% |
| 25th percentile | 0.012% |
| 50th percentile | 0.08% |
| 75th percentile | 0.431% |
| 90th percentile | 2.10% |
| 99th percentile | 160.7% |
This ruler is the whole measured catalog, not a size-matched group: it shows where the raw rate falls across every account we can measure, all of which are large. For a like-for-like comparison, read the size-band percentile above instead. See how the bands are built
Posting timing
This account posts most often around 15:00 UTC, and Monday is its busiest day of the week. The bars below are the catalog-wide pattern, with this account's own busiest slot marked. They do not show how this account performs at each hour: we keep one aggregate per account, not one per hour, so that measurement does not exist in our data.
Show engagement by hour posted, utc as a table
| Hour (UTC) | Vs author median | Posts |
|---|---|---|
| 00:00 UTC | -1% | 50K |
| 01:00 UTC | -2% | 51K |
| 02:00 UTC | -3% | 50K |
| 03:00 UTC | -4% | 53K |
| 04:00 UTC | -6% | 43K |
| 05:00 UTC | -4% | 42K |
| 06:00 UTC | -4% | 48K |
| 07:00 UTC | -5% | 51K |
| 08:00 UTC | -4% | 60K |
| 09:00 UTC | -3% | 69K |
| 10:00 UTC | -2% | 71K |
| 11:00 UTC | -3% | 78K |
| 12:00 UTC | -2% | 86K |
| 13:00 UTC | -2% | 93K |
| 14:00 UTC | -3% | 96K |
| 15:00 UTC | -2% | 100K |
| 16:00 UTC | -3% | 97K |
| 17:00 UTC | -2% | 90K |
| 18:00 UTC | -1% | 84K |
| 19:00 UTC | -2% | 79K |
| 20:00 UTC | -1% | 74K |
| 21:00 UTC | -1% | 66K |
| 22:00 UTC | -2% | 57K |
| 23:00 UTC | -2% | 51K |
Show engagement by day of week as a table
| Day | Vs author median | Posts |
|---|---|---|
| Sunday | +4% | 229K |
| Monday | 0% | 284K |
| Tuesday | -2% | 273K |
| Wednesday | -1% | 250K |
| Thursday | -2% | 243K |
| Friday | -3% | 251K |
| Saturday | +3% | 226K |
Best tweets
- Apr 22, 20263.1x their median
We're aware that some Xbox Series X players are unable to launch select backwards compatible Xbox 360 games and our team is actively investigating.
- Apr 4, 20252.4x their median
It’s Microsoft’s 50th anniversary, that’s decades of changing the game. Celebrate by adding a new badge to your Xbox profile, and it starts by being an Xbox Insider. Learn more here: https://t.co/1PhTNOQWuC https://t.co/ZUH23RidRL
- Jun 11, 20261.7x their median
We’re aware of an issue affecting a small number of Forza Horizon 6 players where game save progress may be lost/reset. Thanks for your patience while we investigate. For updates, follow along here or at https://t.co/SoIhwJAdqC.
- Jun 16, 20261.7x their median
Hey Xbox Members, we're tracking an issue that will impact your ability to connect to the Xbox Network. Our teams are hard at work getting things fixed up. We'll provide status here and on https://t.co/e2z4sEahg6.
- Apr 8, 20261.6x their median
A limited number of controllers have shipped without batteries since December. If you received one of these controllers, go here https://t.co/C5u0tvZOlz for a rechargeable battery on us. All controllers moving forward will include batteries.
- Aug 8, 2026
We’re aware some XBOX players are having trouble redeeming Rewards points due to issues recognizing active Ultimate subscriptions. The team is investigating and working to get things back to normal as soon as possible. For updates, please follow along here or on https://t.co/8OT78UgyMs
- May 3, 2026
We're aware some Xbox users are having trouble with messages and Party Chat, including sending or receiving messages and creating or joining parties. Our teams are investigating. We'll share an update soon.
- May 19, 2026
We are aware that some users are having issues loading Xbox home, Game Pass, and Game Library pages. Our engineers are investigating root cause and mitigating steps now. Please follow along here or at https://t.co/SoIhwJAdqC for updates.
- Jul 23, 2026
We are aware that some users are encountering errors when attempting to connect to Xbox services and features. Our engineers are actively working to mitigate the issue. We'll update as soon as we have more — keep an eye on https://t.co/gW4rn6nrjb.
- Jun 11, 2026
Our team is investigating an issue impacting some #ForzaHorizon6 players where game save progress may be lost or reset. Please see the following article for steps you should follow as soon as possible if you've been affected: https://t.co/70tVZVXtjy
Ranked by total interactions across everything we have tracked for this account, which is a longer history than the 30-day window the rates above use. The multiple compares each post to this account's own median.
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Reading these numbers
A typical post picks up 2.1K interactions against 2.1M followers, an engagement rate of 0.104%. Posts are seen about 353K times each, and 0.606% of those impressions turn into an interaction. That is about 17.1% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 0.13 posts a day over the last 30 days, though only 7% of days saw any activity at all. Most posts go out around 15:00 UTC, and Monday is the busiest day of the week. Of the 2 posts sampled, 100% link out. The account's strongest tracked post pulled 6.7K interactions, about 3.1x its own typical post. Only 2 original posts have been captured so far, fewer than the 8 posts we want behind a median before treating it as settled. Read the figures above as an early measurement of this account, not as a finished profile of it.
- What is XBOX Support's engagement rate on X?
- XBOX Support (@XBOXSupport) has an engagement rate of 0.104%, based on the median interactions across 2 original posts from the last 30 days against 2,066,989 followers. Replies, reposts and quote-posts of other people are excluded from that sample.
- Is that a good engagement rate?
- At 0.104%, XBOX Support sits above the 50th percentile of the 36,261 accounts in this comparison. Those comparison accounts are all large ones, because our scanning cadence is weighted towards big accounts, so this is a ranking among peers of similar scale rather than a ranking across X.
- Does @XBOXSupport have real engagement?
- There is not yet enough sample to rank this account against others of its size.
- When does @XBOXSupport post?
- Most posts go out around 15:00 UTC, and Monday is its busiest day, at roughly 0.13 posts per day across the measured window.