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MBTA engagement report

@MBTA - 330K followers on X

Measured over 39 original posts from a 30-day window, last computed on October 11, 2026.

Engagement

Bottom quarter for its size
Per follower
0.001%
of 330K followers
Per impression
0.036%
8.4K views on a typical post
Reach
2.53%
of its followers see a post
Typical post
3
interactions (median)
Saved
0%
0 bookmarks on a typical post
Posting rate
2.7/day
active 33% of days
Peak time
13:00 UTC
Friday

A typical post picks up 3 interactions against 330K followers, an engagement rate of 0.001%. Measured over 39 original posts, its engagement rate beats 11% of 20,444 tracked accounts of a similar size. That is a reason to look at how the audience behaves - reply depth, saves, whether the followers are recent - rather than a conclusion about it on its own. Posts are seen about 8.4K times each, and 0.036% of those impressions turn into an interaction. That is about 2.53% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 2.7 posts a day over the last 30 days, though only 33% of days saw any activity at all. Most posts go out around 13:00 UTC, and Friday is the busiest day of the week. Of the 39 posts sampled, 31% carry an image or video and 28% link out. The account's strongest tracked post pulled 142 interactions, about 47x its own typical post.

Measured over 39 original posts from a 30-day window, last computed on October 11, 2026.

Compared with accounts its own size

MBTA's engagement rate beats 11% of the tracked X accounts closest to it in follower count (20,444 accounts, accounts of similar size (decile 10 of 10)). A percentile is spread evenly by construction, so 50 really is the middle of that group and 90 really is its top tenth.

On engagement per impression rather than per follower it beats 2% of the same group. When those two numbers disagree, the gap is about how far its posts travel rather than how people react to them.

Where this sits in the catalog

At 0.001%, MBTA sits below the 10th percentile of the 205,048 accounts in this comparison. That places it in the bottom 25% band, which runs below 0.024%.

p100.004%
p250.024%
p50 (median)0.143%
p750.678%
p902.55%
p9982.4%
Engagement rate as a share of followers, across the 205,048 accounts we have scanned enough to measure. The axis is logarithmic, because the top and bottom of this population are about 22,894 times apart and a linear axis would flatten everything below the median into a single point.
Show the percentile table
Engagement rate percentiles
PercentileEngagement rate
10th percentile0.004%
25th percentile0.024%
50th percentile0.143%
75th percentile0.678%
90th percentile2.55%
99th percentile82.4%

This ruler is the whole measured catalog, not a size-matched group: it shows where the raw rate falls across every account we can measure, all of which are large. For a like-for-like comparison, read the size-band percentile above instead. See how the bands are built

Posting timing

This account posts most often around 13:00 UTC, and Friday is its busiest day of the week. The bars below are the catalog-wide pattern, with this account's own busiest slot marked. They do not show how this account performs at each hour: we keep one aggregate per account, not one per hour, so that measurement does not exist in our data.

Engagement by hour posted, UTCTwenty-four bars, one per UTC hour. Each bar shows how posts published in that hour compare with their own authors' median engagement. Bars above the centre line ran higher than the median, bars below ran lower. A marker flags Busiest hour: 13:00 UTC.
0003060912151821
Above the authors' own mediansBelowScale: plus or minus 111%Busiest hour: 13:00 UTC
Show engagement by hour posted, utc as a table
Engagement by hour posted, UTC
Hour (UTC)Vs author medianPosts
00:00 UTC-1%89K
01:00 UTC-2%90K
02:00 UTC-3%88K
03:00 UTC-4%94K
04:00 UTC-5%76K
05:00 UTC-4%75K
06:00 UTC-5%86K
07:00 UTC-5%93K
08:00 UTC-4%108K
09:00 UTC-4%124K
10:00 UTC-3%129K
11:00 UTC-3%141K
12:00 UTC-3%154K
13:00 UTC-3%167K
14:00 UTC-4%173K
15:00 UTC-2%176K
16:00 UTC-3%171K
17:00 UTC-3%159K
18:00 UTC-2%149K
19:00 UTC-2%141K
20:00 UTC-1%131K
21:00 UTC0%116K
22:00 UTC-2%100K
23:00 UTC-1%90K
Engagement by day of weekSeven bars, one per weekday, Sunday first. Each bar shows how posts published on that day compare with their own authors' median engagement. Bars above the centre line ran higher than the median, bars below ran lower. A marker flags Busiest day: Friday.
SunMonTueWedThuFriSat
Above the authors' own mediansBelowScale: plus or minus 111%Busiest day: Friday
Show engagement by day of week as a table
Engagement by day of week
DayVs author medianPosts
Sunday+5%393K
Monday+1%483K
Tuesday-2%520K
Wednesday-3%472K
Thursday-2%430K
Friday-3%447K
Saturday+2%393K
See what moves engagement across the whole catalogWhat counts as a good engagement rate at this size

Formats this account uses

Its own posting mix on the left, and what each of those formats does across every account we track on the right. Only formats where the effect clears our publish test appear here, so an empty row is a format we could not measure rather than one that does nothing.

This account's posting mix compared with catalog-wide effects
FormatThis accountCatalog effect95% intervalAccounts behind it
Image or video31% of posts+111%+108% to +115%34K
Outbound link28% of posts-41%-42% to -40%32K
Typical length--3%-3% to -2%54K
  • 31% of this account's sampled posts carry an image or video. Across the catalog, posts with an image or video run 111% above the same accounts' other posts.
  • 28% of its posts carry a link off X. Across the catalog, posts with an outbound link run 41% below the same accounts' other posts.
  • Its average post runs 166 characters, which falls in the 80 - 180 characters band. Across the catalog, posts of 80 to 180 characters run 3% below the same accounts' other posts.

These are catalog-wide differences applied to this account's own posting mix, not a measurement of how each format performs for this account specifically. We keep one median per account, not one per format per account, so the second thing is not something this data can tell you.

Best tweets

  • Sep 1, 202647x their median

    #OnThisDay in 1897, transit history was made with the opening of America's first subway - the Tremont Street Subway, connecting Boylston & Park St stations. Over the next year, we'll spotlight historic milestones like this, leading up to our 130th anniversary celebration in 2027. https://t.co/mrzuaxV5YN

    11422339.7K viewsView on X
  • Aug 31, 202614x their median

    Fall Fare Pilots begin September 1: • "Unlimited" Transfers - Within 2 hours between bus, subway & ferry, & pay only the highest fare • Express Bus Fares Eliminated - Pay only $1.70 for full local bus fare on all 150+ routes (not including Silver Line) ℹ️https://t.co/wDaqRb6Rl8 https://t.co/eMJ7LVdD7Z

    336129.8K viewsView on X
  • Sep 1, 202612x their median

    Fall Fare Pilots now in Effect: • "Unlimited" Transfers - Within 2 hours between bus, subway & ferry, & pay only the highest fare • Express Bus Fares Eliminated - Pay only $1.70 for full local bus fare on all 150+ routes (not including Silver Line) ℹ️https://t.co/wDaqRb6jvA https://t.co/OvpQRQb3Ki

    2673111K viewsView on X
  • Sep 2, 202611x their median

    With 500 T workers + 300 contractors, we maximized the work we accomplished during our 11-day Orange Line diversion. By performing preventative maintenance & upgrades, we're both bringing infrastructure into a state of good repair & modernizing it for faster, smoother service. https://t.co/mC1UuN3VE5

    294007.2K viewsView on X
  • Sep 9, 20269.0x their median

    Reducing accidents by 30%. Saving riders up to 15 minutes. These are just a few of the benefits some bus lanes can offer. But why do bus lanes face opposition & how do we move forward? On Spilling the T, Director of Transit Priority Alex Hallowell answers: https://t.co/IAYNKlQyfY https://t.co/vD2F8RiTVO

    153459.3K viewsView on X
  • Sep 14, 20266.0x their median

    Green Line: Due to signal modernization work there will be no service between North Station and Babcock St (B), Kenmore (C+D), & Heath St (E) Sept 19-20. Use buses for service to Copley/Back Bay. Use Orange Line between Back Bay & North Station. Visit https://t.co/UymPorzTGF https://t.co/Fxq228VYRR

    1123212K viewsView on X
  • Sep 2, 20265.3x their median

    Join us tonight for a public meeting on Widett Circle Layover Facility Project. Learn about our plans to build a new layover to support current & future @MBTA_CR service. 🗓️September 2 ⏰6:00-7:30pm 📍State Transportation Building - 10 Park Plaza, Boston ℹ️https://t.co/obxQtGdMuh https://t.co/NCjF5Vaf4f

    142007.4K viewsView on X
  • Sep 10, 20265.0x their median

    Need directions? Have a question? Ask a Transit Ambassador or T personnel. We’re here to assist you along with wayfinding signs to point the way during the Orange Line diversion. Find the best route for you through September 14 at https://t.co/fECO8KeGxG https://t.co/k2rQDBvLRr

    71616.1K viewsView on X
  • Oct 8, 20264.3x their median

    On October 4, we hosted our annual Rail Roadeo. 27 operators & 5 teams of repairers competed to show operation & maintenance skills. Congrats: 🚊Sharaad Chase - Green Line Operator (2x reigning champ) 🛠️Jacob Mistretta, Ian Ganley, James Mistretta - Green & Orange Lines Repairers https://t.co/4Z9GdfFVym

    102103.3K viewsView on X
  • Sep 14, 20264.0x their median

    Current Service Status: https://t.co/kammHEJTzL 🚇Subway • Orange Line - Suspended between Forest Hills and Back Bay through September 14 • Green Line C Branch - Trains will not stop at Brandon Hall through October 4 or Dean Road inbound through October 9 🚍Bus: Regular weekday

    921012K viewsView on X

Ranked by total interactions across everything we have tracked for this account, which is a longer history than the 30-day window the rates above use. The multiple compares each post to this account's own median.

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Reading these numbers

A typical post picks up 3 interactions against 330K followers, an engagement rate of 0.001%. Measured over 39 original posts, its engagement rate beats 11% of 20,444 tracked accounts of a similar size. That is a reason to look at how the audience behaves - reply depth, saves, whether the followers are recent - rather than a conclusion about it on its own. Posts are seen about 8.4K times each, and 0.036% of those impressions turn into an interaction. That is about 2.53% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 2.7 posts a day over the last 30 days, though only 33% of days saw any activity at all. Most posts go out around 13:00 UTC, and Friday is the busiest day of the week. Of the 39 posts sampled, 31% carry an image or video and 28% link out. The account's strongest tracked post pulled 142 interactions, about 47x its own typical post.

What is MBTA's engagement rate on X?
MBTA (@MBTA) has an engagement rate of 0.001%, based on the median interactions across 39 original posts from the last 30 days against 329,743 followers. Replies, reposts and quote-posts of other people are excluded from that sample.
Is that a good engagement rate?
At 0.001%, MBTA sits below the 10th percentile of the 205,048 accounts in this comparison. Those comparison accounts are all large ones, because our scanning cadence is weighted towards big accounts, so this is a ranking among peers of similar scale rather than a ranking across X.
Does @MBTA have real engagement?
Its engagement rate beats 11% of the tracked X accounts closest to it in follower count (20,444 accounts), which puts it in the bottom quarter for its size group. Ranking inside a size band matters because engagement rate falls as accounts grow, so a raw rate would mostly re-measure the follower count. It is a starting point for a look at follower quality, not a verdict on it.
When does @MBTA post?
Most posts go out around 13:00 UTC, and Friday is its busiest day, at roughly 2.7 posts per day across the measured window.

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