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Loyalty360 engagement report

@Loyalty360 - 177K followers on X

Measured over 9 original posts from a 30-day window, last computed on September 18, 2026.

Engagement

Bottom 10% for its size
Per follower
0%
of 177K followers
Per impression
0%
288 views on a typical post
Reach
0.16%
of its followers see a post
Typical post
0
interactions (median)
Saved
0%
0 bookmarks on a typical post
Posting rate
0.3/day
active 27% of days
Peak time
15:00 UTC
Wednesday

A typical post picks up 0 interactions against 177K followers, an engagement rate of 0%. Measured over 9 original posts, its engagement rate beats 0% of 15,519 tracked accounts of a similar size. That is a reason to look at how the audience behaves - reply depth, saves, whether the followers are recent - rather than a conclusion about it on its own. Posts are seen about 288 times each, and 0% of those impressions turn into an interaction. That is about 0.163% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 0.3 posts a day over the last 30 days, though only 27% of days saw any activity at all. Most posts go out around 15:00 UTC, and Wednesday is the busiest day of the week. Of the 9 posts sampled, 100% carry an image or video and 78% link out. The account's strongest tracked post pulled 2 interactions. Recurring topics include #customerloyalty, #cx.

Measured over 9 original posts from a 30-day window, last computed on September 18, 2026. Recurring tags: #customerloyalty, #cx.

Compared with accounts its own size

Loyalty360's engagement rate beats 0% of the tracked X accounts closest to it in follower count (15,519 accounts, accounts of similar size (decile 8 of 10)). A percentile is spread evenly by construction, so 50 really is the middle of that group and 90 really is its top tenth.

On engagement per impression rather than per follower it beats 0% of the same group. When those two numbers disagree, the gap is about how far its posts travel rather than how people react to them.

Where this sits in the catalog

At 0%, Loyalty360 sits below the 10th percentile of the 156,596 accounts in this comparison. That places it in the bottom 25% band, which runs below 0.022%.

p100.003%
p250.022%
p50 (median)0.127%
p750.604%
p902.32%
p9983.4%
Engagement rate as a share of followers, across the 156,596 accounts we have scanned enough to measure. The axis is logarithmic, because the top and bottom of this population are about 26,062 times apart and a linear axis would flatten everything below the median into a single point.
Show the percentile table
Engagement rate percentiles
PercentileEngagement rate
10th percentile0.003%
25th percentile0.022%
50th percentile0.127%
75th percentile0.604%
90th percentile2.32%
99th percentile83.4%

This ruler is the whole measured catalog, not a size-matched group: it shows where the raw rate falls across every account we can measure, all of which are large. For a like-for-like comparison, read the size-band percentile above instead. See how the bands are built

Posting timing

This account posts most often around 15:00 UTC, and Wednesday is its busiest day of the week. The bars below are the catalog-wide pattern, with this account's own busiest slot marked. They do not show how this account performs at each hour: we keep one aggregate per account, not one per hour, so that measurement does not exist in our data.

Engagement by hour posted, UTCTwenty-four bars, one per UTC hour. Each bar shows how posts published in that hour compare with their own authors' median engagement. Bars above the centre line ran higher than the median, bars below ran lower. A marker flags Busiest hour: 15:00 UTC.
0003060912151821
Above the authors' own mediansBelowScale: plus or minus 111%Busiest hour: 15:00 UTC
Show engagement by hour posted, utc as a table
Engagement by hour posted, UTC
Hour (UTC)Vs author medianPosts
00:00 UTC-1%89K
01:00 UTC-2%90K
02:00 UTC-3%88K
03:00 UTC-4%94K
04:00 UTC-5%76K
05:00 UTC-4%75K
06:00 UTC-5%86K
07:00 UTC-5%93K
08:00 UTC-4%108K
09:00 UTC-4%124K
10:00 UTC-3%129K
11:00 UTC-3%141K
12:00 UTC-3%154K
13:00 UTC-3%167K
14:00 UTC-4%173K
15:00 UTC-2%176K
16:00 UTC-3%171K
17:00 UTC-3%159K
18:00 UTC-2%149K
19:00 UTC-2%141K
20:00 UTC-1%131K
21:00 UTC0%116K
22:00 UTC-2%100K
23:00 UTC-1%90K
Engagement by day of weekSeven bars, one per weekday, Sunday first. Each bar shows how posts published on that day compare with their own authors' median engagement. Bars above the centre line ran higher than the median, bars below ran lower. A marker flags Busiest day: Wednesday.
SunMonTueWedThuFriSat
Above the authors' own mediansBelowScale: plus or minus 111%Busiest day: Wednesday
Show engagement by day of week as a table
Engagement by day of week
DayVs author medianPosts
Sunday+5%393K
Monday+1%483K
Tuesday-2%520K
Wednesday-3%472K
Thursday-2%430K
Friday-3%447K
Saturday+2%393K
See what moves engagement across the whole catalogWhat counts as a good engagement rate at this size

Formats this account uses

Its own posting mix on the left, and what each of those formats does across every account we track on the right. Only formats where the effect clears our publish test appear here, so an empty row is a format we could not measure rather than one that does nothing.

This account's posting mix compared with catalog-wide effects
FormatThis accountCatalog effect95% intervalAccounts behind it
Image or video100% of posts+111%+108% to +115%34K
Outbound link78% of posts-41%-42% to -40%32K
Typical length-+15%+14% to +16%32K
  • 100% of this account's sampled posts carry an image or video. Across the catalog, posts with an image or video run 111% above the same accounts' other posts.
  • 78% of its posts carry a link off X. Across the catalog, posts with an outbound link run 41% below the same accounts' other posts, so a large share of this account's output sits in the weakest bucket we measure.
  • Its average post runs 370 characters, which falls in the over 280 characters band. Across the catalog, posts over 280 characters run 15% above the same accounts' other posts.

These are catalog-wide differences applied to this account's own posting mix, not a measurement of how each format performs for this account specifically. We keep one median per account, not one per format per account, so the second thing is not something this data can tell you.

Best tweets

  • Aug 12, 2026

    Tomorrow at 1 PM ET! We’re teaming up with Bond Brand Loyalty to explore how strategic partnerships can expand program value, deepen customer engagement, and create more connected loyalty experiences. Save your spot: https://t.co/GKAEOCTI1n #CustomerLoyalty #LoyaltyPrograms https://t.co/1cDJMdLVq9

    0200362 viewsView on X
  • Aug 28, 2026

    The brands leading in loyalty aren't guessing. They're benchmarking. Discover the trends, challenges, and priorities shaping customer loyalty in 2026 and beyond. Download Loyalty360's 2026 State of Customer Loyalty Report, sponsored by Baesman, today: https://t.co/gJDOXqbBWJ #CustomerLoyalty #CustomerExperience #Loyalty360 #CXStrategy #MarketingTrends #Baesman

    1000286 viewsView on X
  • Aug 27, 2026

    The conversation doesn't end when the conference does. Missed Brad Federman's Future-Proofing Your Business by Future-Proofing Your People session at the 2026 Loyalty Expo? Join us September 10th for his Loyalty University and gain practical strategies for building teams that can out-think the future. Reach out to [email protected] for details #LoyaltyUniversity #LeadershipDevelopment #FutureOfWork #CustomerLoyalty #EmployeeEngagemen

    1000324 viewsView on X
  • Aug 20, 2026

    Journeys is giving customers more reasons to come back — even between purchases. In our latest Brand Stories episode, Eric Creel shares how Journeys All Access 2.0 is using gamification, personalization, AI and customer insights to keep loyalty fresh. Listen now: https://t.co/mc5fk3CbB1 #CustomerLoyalty #Retail

    1000354 viewsView on X
  • Aug 3, 2026

    Most marketers don't have a creativity problem, they have a workflow problem. Tomorrow, Hightouch shares why AI's biggest opportunity isn't creating more campaigns, it's transforming how they're built, launched, and personalized. #AI #MarTech #CustomerLoyalty https://t.co/L66k4RsADH

    1000454 viewsView on X
  • Jul 31, 2026

    What's the next big thing in customer loyalty? Our latest Executive Perspectives report, sponsored by Kobie, features insights from leaders at Office Depot, Grubhub, e.l.f. Beauty, Whataburger, Cleveland Cavaliers, and more on the trends shaping the future of loyalty. Download the report: https://t.co/v4E44EManS #CustomerLoyalty #CX #Personalization #AI

    1000231 viewsView on X
  • Jul 23, 2026

    The future of loyalty isn't more rewards, it's more personalization. Our conversation with Tom Kennedy of SIXT is now live, covering AI, customer expectations, and what it takes to build loyalty that lasts. Watch now: https://t.co/bmnL6DeQXF #CustomerLoyalty #Personalization #CX

    0010280 viewsView on X
  • Jul 6, 2026

    Part 1 of our Supplier Perspectives series explores what’s driving loyalty fatigue—and how brands can reduce friction, improve redemption experiences, and create more valuable programs. Catch up before Part 2 goes live Wednesday: https://t.co/17ugHxyHBh #CustomerLoyalty #LoyaltyPrograms

    0100204 viewsView on X
  • Jul 1, 2026

    Looking for your next opportunity in customer loyalty? The Loyalty360 Job Board features roles from across the loyalty, CX, CRM, and marketing space. If you're hiring, it's also a great place to connect with industry talent. Explore the latest openings: https://t.co/4SGDHaf0C4 #CustomerLoyalty #Hiring #CX

    0100229 viewsView on X
  • Jun 19, 2026

    Last call. Loyalty360's 2026 State of Customer Loyalty Survey closes June 22. The findings from this research help benchmark the industry, identify emerging trends, and inform the conversations shaping loyalty strategies in the year ahead. Share your perspective: https://t.co/QJuCCwVpCs #CustomerLoyalty #CX

    1000219 viewsView on X

Ranked by total interactions across everything we have tracked for this account, which is a longer history than the 30-day window the rates above use. The multiple compares each post to this account's own median.

Recurring topics

#customerloyalty#cx

The most frequent hashtags in the sampled posts. They describe what this account writes about; they are not a performance signal, and the catalog-wide breakdown on the hub shows how little hashtag count moves.

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Reading these numbers

A typical post picks up 0 interactions against 177K followers, an engagement rate of 0%. Measured over 9 original posts, its engagement rate beats 0% of 15,519 tracked accounts of a similar size. That is a reason to look at how the audience behaves - reply depth, saves, whether the followers are recent - rather than a conclusion about it on its own. Posts are seen about 288 times each, and 0% of those impressions turn into an interaction. That is about 0.163% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 0.3 posts a day over the last 30 days, though only 27% of days saw any activity at all. Most posts go out around 15:00 UTC, and Wednesday is the busiest day of the week. Of the 9 posts sampled, 100% carry an image or video and 78% link out. The account's strongest tracked post pulled 2 interactions. Recurring topics include #customerloyalty, #cx.

What is Loyalty360's engagement rate on X?
Loyalty360 (@Loyalty360) has an engagement rate of 0%, based on the median interactions across 9 original posts from the last 30 days against 176,974 followers. Replies, reposts and quote-posts of other people are excluded from that sample.
Is that a good engagement rate?
At 0%, Loyalty360 sits below the 10th percentile of the 156,596 accounts in this comparison. Those comparison accounts are all large ones, because our scanning cadence is weighted towards big accounts, so this is a ranking among peers of similar scale rather than a ranking across X.
Does @Loyalty360 have real engagement?
Its engagement rate beats 0% of the tracked X accounts closest to it in follower count (15,519 accounts), which puts it in the bottom 10% for its size group. Ranking inside a size band matters because engagement rate falls as accounts grow, so a raw rate would mostly re-measure the follower count. It is a starting point for a look at follower quality, not a verdict on it.
When does @Loyalty360 post?
Most posts go out around 15:00 UTC, and Wednesday is its busiest day, at roughly 0.3 posts per day across the measured window.

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