Loyalty360 engagement report
@Loyalty360 - 177K followers on X
Measured over 9 original posts from a 30-day window, last computed on September 18, 2026.
Engagement
A typical post picks up 0 interactions against 177K followers, an engagement rate of 0%. Measured over 9 original posts, its engagement rate beats 0% of 15,519 tracked accounts of a similar size. That is a reason to look at how the audience behaves - reply depth, saves, whether the followers are recent - rather than a conclusion about it on its own. Posts are seen about 288 times each, and 0% of those impressions turn into an interaction. That is about 0.163% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 0.3 posts a day over the last 30 days, though only 27% of days saw any activity at all. Most posts go out around 15:00 UTC, and Wednesday is the busiest day of the week. Of the 9 posts sampled, 100% carry an image or video and 78% link out. The account's strongest tracked post pulled 2 interactions. Recurring topics include #customerloyalty, #cx.
Measured over 9 original posts from a 30-day window, last computed on September 18, 2026. Recurring tags: #customerloyalty, #cx.
Compared with accounts its own size
Loyalty360's engagement rate beats 0% of the tracked X accounts closest to it in follower count (15,519 accounts, accounts of similar size (decile 8 of 10)). A percentile is spread evenly by construction, so 50 really is the middle of that group and 90 really is its top tenth.
On engagement per impression rather than per follower it beats 0% of the same group. When those two numbers disagree, the gap is about how far its posts travel rather than how people react to them.
Where this sits in the catalog
At 0%, Loyalty360 sits below the 10th percentile of the 156,596 accounts in this comparison. That places it in the bottom 25% band, which runs below 0.022%.
Show the percentile table
| Percentile | Engagement rate |
|---|---|
| 10th percentile | 0.003% |
| 25th percentile | 0.022% |
| 50th percentile | 0.127% |
| 75th percentile | 0.604% |
| 90th percentile | 2.32% |
| 99th percentile | 83.4% |
This ruler is the whole measured catalog, not a size-matched group: it shows where the raw rate falls across every account we can measure, all of which are large. For a like-for-like comparison, read the size-band percentile above instead. See how the bands are built
Posting timing
This account posts most often around 15:00 UTC, and Wednesday is its busiest day of the week. The bars below are the catalog-wide pattern, with this account's own busiest slot marked. They do not show how this account performs at each hour: we keep one aggregate per account, not one per hour, so that measurement does not exist in our data.
Show engagement by hour posted, utc as a table
| Hour (UTC) | Vs author median | Posts |
|---|---|---|
| 00:00 UTC | -1% | 89K |
| 01:00 UTC | -2% | 90K |
| 02:00 UTC | -3% | 88K |
| 03:00 UTC | -4% | 94K |
| 04:00 UTC | -5% | 76K |
| 05:00 UTC | -4% | 75K |
| 06:00 UTC | -5% | 86K |
| 07:00 UTC | -5% | 93K |
| 08:00 UTC | -4% | 108K |
| 09:00 UTC | -4% | 124K |
| 10:00 UTC | -3% | 129K |
| 11:00 UTC | -3% | 141K |
| 12:00 UTC | -3% | 154K |
| 13:00 UTC | -3% | 167K |
| 14:00 UTC | -4% | 173K |
| 15:00 UTC | -2% | 176K |
| 16:00 UTC | -3% | 171K |
| 17:00 UTC | -3% | 159K |
| 18:00 UTC | -2% | 149K |
| 19:00 UTC | -2% | 141K |
| 20:00 UTC | -1% | 131K |
| 21:00 UTC | 0% | 116K |
| 22:00 UTC | -2% | 100K |
| 23:00 UTC | -1% | 90K |
Show engagement by day of week as a table
| Day | Vs author median | Posts |
|---|---|---|
| Sunday | +5% | 393K |
| Monday | +1% | 483K |
| Tuesday | -2% | 520K |
| Wednesday | -3% | 472K |
| Thursday | -2% | 430K |
| Friday | -3% | 447K |
| Saturday | +2% | 393K |
Formats this account uses
Its own posting mix on the left, and what each of those formats does across every account we track on the right. Only formats where the effect clears our publish test appear here, so an empty row is a format we could not measure rather than one that does nothing.
| Format | This account | Catalog effect | 95% interval | Accounts behind it |
|---|---|---|---|---|
| Image or video | 100% of posts | +111% | +108% to +115% | 34K |
| Outbound link | 78% of posts | -41% | -42% to -40% | 32K |
| Typical length | - | +15% | +14% to +16% | 32K |
- 100% of this account's sampled posts carry an image or video. Across the catalog, posts with an image or video run 111% above the same accounts' other posts.
- 78% of its posts carry a link off X. Across the catalog, posts with an outbound link run 41% below the same accounts' other posts, so a large share of this account's output sits in the weakest bucket we measure.
- Its average post runs 370 characters, which falls in the over 280 characters band. Across the catalog, posts over 280 characters run 15% above the same accounts' other posts.
These are catalog-wide differences applied to this account's own posting mix, not a measurement of how each format performs for this account specifically. We keep one median per account, not one per format per account, so the second thing is not something this data can tell you.
Best tweets
- Aug 12, 2026
Tomorrow at 1 PM ET! We’re teaming up with Bond Brand Loyalty to explore how strategic partnerships can expand program value, deepen customer engagement, and create more connected loyalty experiences. Save your spot: https://t.co/GKAEOCTI1n #CustomerLoyalty #LoyaltyPrograms https://t.co/1cDJMdLVq9
- Aug 28, 2026
The brands leading in loyalty aren't guessing. They're benchmarking. Discover the trends, challenges, and priorities shaping customer loyalty in 2026 and beyond. Download Loyalty360's 2026 State of Customer Loyalty Report, sponsored by Baesman, today: https://t.co/gJDOXqbBWJ #CustomerLoyalty #CustomerExperience #Loyalty360 #CXStrategy #MarketingTrends #Baesman
- Aug 27, 2026
The conversation doesn't end when the conference does. Missed Brad Federman's Future-Proofing Your Business by Future-Proofing Your People session at the 2026 Loyalty Expo? Join us September 10th for his Loyalty University and gain practical strategies for building teams that can out-think the future. Reach out to [email protected] for details #LoyaltyUniversity #LeadershipDevelopment #FutureOfWork #CustomerLoyalty #EmployeeEngagemen
- Aug 20, 2026
Journeys is giving customers more reasons to come back — even between purchases. In our latest Brand Stories episode, Eric Creel shares how Journeys All Access 2.0 is using gamification, personalization, AI and customer insights to keep loyalty fresh. Listen now: https://t.co/mc5fk3CbB1 #CustomerLoyalty #Retail
- Aug 3, 2026
Most marketers don't have a creativity problem, they have a workflow problem. Tomorrow, Hightouch shares why AI's biggest opportunity isn't creating more campaigns, it's transforming how they're built, launched, and personalized. #AI #MarTech #CustomerLoyalty https://t.co/L66k4RsADH
- Jul 31, 2026
What's the next big thing in customer loyalty? Our latest Executive Perspectives report, sponsored by Kobie, features insights from leaders at Office Depot, Grubhub, e.l.f. Beauty, Whataburger, Cleveland Cavaliers, and more on the trends shaping the future of loyalty. Download the report: https://t.co/v4E44EManS #CustomerLoyalty #CX #Personalization #AI
- Jul 23, 2026
The future of loyalty isn't more rewards, it's more personalization. Our conversation with Tom Kennedy of SIXT is now live, covering AI, customer expectations, and what it takes to build loyalty that lasts. Watch now: https://t.co/bmnL6DeQXF #CustomerLoyalty #Personalization #CX
- Jul 6, 2026
Part 1 of our Supplier Perspectives series explores what’s driving loyalty fatigue—and how brands can reduce friction, improve redemption experiences, and create more valuable programs. Catch up before Part 2 goes live Wednesday: https://t.co/17ugHxyHBh #CustomerLoyalty #LoyaltyPrograms
- Jul 1, 2026
Looking for your next opportunity in customer loyalty? The Loyalty360 Job Board features roles from across the loyalty, CX, CRM, and marketing space. If you're hiring, it's also a great place to connect with industry talent. Explore the latest openings: https://t.co/4SGDHaf0C4 #CustomerLoyalty #Hiring #CX
- Jun 19, 2026
Last call. Loyalty360's 2026 State of Customer Loyalty Survey closes June 22. The findings from this research help benchmark the industry, identify emerging trends, and inform the conversations shaping loyalty strategies in the year ahead. Share your perspective: https://t.co/QJuCCwVpCs #CustomerLoyalty #CX
Ranked by total interactions across everything we have tracked for this account, which is a longer history than the 30-day window the rates above use. The multiple compares each post to this account's own median.
Recurring topics
The most frequent hashtags in the sampled posts. They describe what this account writes about; they are not a performance signal, and the catalog-wide breakdown on the hub shows how little hashtag count moves.
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Reading these numbers
A typical post picks up 0 interactions against 177K followers, an engagement rate of 0%. Measured over 9 original posts, its engagement rate beats 0% of 15,519 tracked accounts of a similar size. That is a reason to look at how the audience behaves - reply depth, saves, whether the followers are recent - rather than a conclusion about it on its own. Posts are seen about 288 times each, and 0% of those impressions turn into an interaction. That is about 0.163% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 0.3 posts a day over the last 30 days, though only 27% of days saw any activity at all. Most posts go out around 15:00 UTC, and Wednesday is the busiest day of the week. Of the 9 posts sampled, 100% carry an image or video and 78% link out. The account's strongest tracked post pulled 2 interactions. Recurring topics include #customerloyalty, #cx.
- What is Loyalty360's engagement rate on X?
- Loyalty360 (@Loyalty360) has an engagement rate of 0%, based on the median interactions across 9 original posts from the last 30 days against 176,974 followers. Replies, reposts and quote-posts of other people are excluded from that sample.
- Is that a good engagement rate?
- At 0%, Loyalty360 sits below the 10th percentile of the 156,596 accounts in this comparison. Those comparison accounts are all large ones, because our scanning cadence is weighted towards big accounts, so this is a ranking among peers of similar scale rather than a ranking across X.
- Does @Loyalty360 have real engagement?
- Its engagement rate beats 0% of the tracked X accounts closest to it in follower count (15,519 accounts), which puts it in the bottom 10% for its size group. Ranking inside a size band matters because engagement rate falls as accounts grow, so a raw rate would mostly re-measure the follower count. It is a starting point for a look at follower quality, not a verdict on it.
- When does @Loyalty360 post?
- Most posts go out around 15:00 UTC, and Wednesday is its busiest day, at roughly 0.3 posts per day across the measured window.