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British Airways engagement report

@British_Airways - 1.4M followers on X

Measured over 3 original posts from a 30-day window, last computed on September 10, 2026.

Engagement

Per follower
0.035%
of 1.4M followers
Per impression
0.187%
260K views on a typical post
Reach
18.6%
of its followers see a post
Typical post
486
interactions (median)
Saved
0.021%
56 bookmarks on a typical post
Posting rate
0.1/day
active 7% of days
Peak time
09:00 UTC
Wednesday

Early reading. We have captured 3 original posts for this account, below the 8 we require before treating a median as settled. The numbers above describe what we have seen so far, not a finished profile of the account.

A typical post picks up 486 interactions against 1.4M followers, an engagement rate of 0.035%. Posts are seen about 260K times each, and 0.187% of those impressions turn into an interaction. That is about 18.6% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 0.1 posts a day over the last 30 days, though only 7% of days saw any activity at all. Most posts go out around 09:00 UTC, and Wednesday is the busiest day of the week. Of the 3 posts sampled, 100% carry an image or video. The account's strongest tracked post pulled 30K interactions, about 61x its own typical post. Only 3 original posts have been captured so far, fewer than the 8 posts we want behind a median before treating it as settled. Read the figures above as an early measurement of this account, not as a finished profile of it.

Measured over 3 original posts from a 30-day window, last computed on September 10, 2026.

Where this sits in the catalog

At 0.035%, British Airways sits above the 25th percentile of the 65,980 accounts in this comparison. That places it in the below the median band, which runs 0.016% to 0.1%.

p100.002%
p250.016%
p50 (median)0.1%
p750.499%
p902.09%
p99120.0%
Engagement rate as a share of followers, across the 65,980 accounts we have scanned enough to measure. The axis is logarithmic, because the top and bottom of this population are about 57,142 times apart and a linear axis would flatten everything below the median into a single point.
Show the percentile table
Engagement rate percentiles
PercentileEngagement rate
10th percentile0.002%
25th percentile0.016%
50th percentile0.1%
75th percentile0.499%
90th percentile2.09%
99th percentile120.0%

This ruler is the whole measured catalog, not a size-matched group: it shows where the raw rate falls across every account we can measure, all of which are large. For a like-for-like comparison, read the size-band percentile above instead. See how the bands are built

Posting timing

This account posts most often around 09:00 UTC, and Wednesday is its busiest day of the week. The bars below are the catalog-wide pattern, with this account's own busiest slot marked. They do not show how this account performs at each hour: we keep one aggregate per account, not one per hour, so that measurement does not exist in our data.

Engagement by hour posted, UTCTwenty-four bars, one per UTC hour. Each bar shows how posts published in that hour compare with their own authors' median engagement. Bars above the centre line ran higher than the median, bars below ran lower. A marker flags Busiest hour: 09:00 UTC.
0003060912151821
Above the authors' own mediansBelowScale: plus or minus 111%Busiest hour: 09:00 UTC
Show engagement by hour posted, utc as a table
Engagement by hour posted, UTC
Hour (UTC)Vs author medianPosts
00:00 UTC-1%89K
01:00 UTC-2%90K
02:00 UTC-3%88K
03:00 UTC-4%94K
04:00 UTC-5%76K
05:00 UTC-4%75K
06:00 UTC-5%86K
07:00 UTC-5%93K
08:00 UTC-4%108K
09:00 UTC-4%124K
10:00 UTC-3%129K
11:00 UTC-3%141K
12:00 UTC-3%154K
13:00 UTC-3%167K
14:00 UTC-4%173K
15:00 UTC-2%176K
16:00 UTC-3%171K
17:00 UTC-3%159K
18:00 UTC-2%149K
19:00 UTC-2%141K
20:00 UTC-1%131K
21:00 UTC0%116K
22:00 UTC-2%100K
23:00 UTC-1%90K
Engagement by day of weekSeven bars, one per weekday, Sunday first. Each bar shows how posts published on that day compare with their own authors' median engagement. Bars above the centre line ran higher than the median, bars below ran lower. A marker flags Busiest day: Wednesday.
SunMonTueWedThuFriSat
Above the authors' own mediansBelowScale: plus or minus 111%Busiest day: Wednesday
Show engagement by day of week as a table
Engagement by day of week
DayVs author medianPosts
Sunday+5%393K
Monday+1%483K
Tuesday-2%520K
Wednesday-3%472K
Thursday-2%430K
Friday-3%447K
Saturday+2%393K
See what moves engagement across the whole catalogWhat counts as a good engagement rate at this size

Formats this account uses

Its own posting mix on the left, and what each of those formats does across every account we track on the right. Only formats where the effect clears our publish test appear here, so an empty row is a format we could not measure rather than one that does nothing.

This account's posting mix compared with catalog-wide effects
FormatThis accountCatalog effect95% intervalAccounts behind it
Image or video100% of posts+111%+108% to +115%34K
Outbound link0% of posts-41%-42% to -40%32K
Typical length--8%-9% to -7%41K
  • 100% of this account's sampled posts carry an image or video. Across the catalog, posts with an image or video run 111% above the same accounts' other posts.
  • 0% of its posts carry a link off X. Across the catalog, posts with an outbound link run 41% below the same accounts' other posts.
  • Its average post runs 66 characters, which falls in the under 80 characters band. Across the catalog, posts under 80 characters run 8% below the same accounts' other posts.

These are catalog-wide differences applied to this account's own posting mix, not a measurement of how each format performs for this account specifically. We keep one median per account, not one per format per account, so the second thing is not something this data can tell you.

Best tweets

  • Mar 15, 202261x their median

    From 16 March, our face mask policy is changing. Where we’re clear the destination you’re travelling to doesn’t require a face mask on board, it will become optional 😷 ✈️ Please continue to respect fellow passengers' mask preferences in these instances. #BritishAirways https://t.co/vgh5ws7DfO

    19K3.6K4.2K2.8KView on X
  • Sep 8, 20228.0x their median

    A message from British Airways on the sad news of the passing of Her Majesty the Queen https://t.co/sL9DVVtAGD

    2.9K75714336View on X
  • Mar 21, 20257.1x their median

    A statement from British Airways following the disruption at London Heathrow Airport on 21 March https://t.co/WGUZiBbJ9n

    2.2K570538126707K viewsView on X
  • Feb 2, 20236.8x their median

    https://t.co/cyT5pwG9cV

    2.1K1718501831.5M viewsView on X
  • Mar 21, 20255.0x their median

    Updated statement from British Airways following the disruption at London Heathrow Airport on 21 March https://t.co/ApBSFezdoC

    1.9K34516837479K viewsView on X
  • Sep 2, 20224.5x their median

    πŸ‡΅πŸ‡° πŸ’š https://t.co/36MRch3T5G

    1.8K28012317View on X
  • Mar 11, 20224.0x their median

    We are receiving lots of questions around vouchers, refunds and entry requirements so we’ve pulled together some updates and top tips to help you. Head to YouTube to watch our video now: https://t.co/c9Q1ZZ6BtD

    247481.6K27View on X
  • Jun 20, 20232.9x their median

    We're aware of a number of Twitter accounts pretending to be British Airways to commit fraudulent activity. Please always ensure you are only communicating with the official @British_Airways account, which features a gold verification tick on the account next to our username

    4099488437628K viewsView on X
  • Jul 6, 20222.9x their median

    We're experiencing high call volumes due to current disruption. We'll contact you if your flight has been cancelled. To check the status of your flight go to https://t.co/2Ty8CEO0Dq or if you would like to refund/rebook, please log in to your booking online #BritishAirways

    114381.2K47View on X
  • Mar 3, 20222.7x their median

    πŸ‡ΊπŸ‡¦πŸ’™πŸ’› https://t.co/4mnD6Pkj1x

    1.0K1361357View on X

Ranked by total interactions across everything we have tracked for this account, which is a longer history than the 30-day window the rates above use. The multiple compares each post to this account's own median.

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Reading these numbers

A typical post picks up 486 interactions against 1.4M followers, an engagement rate of 0.035%. Posts are seen about 260K times each, and 0.187% of those impressions turn into an interaction. That is about 18.6% of the follower count, which is the gap between an audience on paper and an audience in a timeline. Posting runs at about 0.1 posts a day over the last 30 days, though only 7% of days saw any activity at all. Most posts go out around 09:00 UTC, and Wednesday is the busiest day of the week. Of the 3 posts sampled, 100% carry an image or video. The account's strongest tracked post pulled 30K interactions, about 61x its own typical post. Only 3 original posts have been captured so far, fewer than the 8 posts we want behind a median before treating it as settled. Read the figures above as an early measurement of this account, not as a finished profile of it.

What is British Airways's engagement rate on X?
British Airways (@British_Airways) has an engagement rate of 0.035%, based on the median interactions across 3 original posts from the last 30 days against 1,397,166 followers. Replies, reposts and quote-posts of other people are excluded from that sample.
Is that a good engagement rate?
At 0.035%, British Airways sits above the 25th percentile of the 65,980 accounts in this comparison. Those comparison accounts are all large ones, because our scanning cadence is weighted towards big accounts, so this is a ranking among peers of similar scale rather than a ranking across X.
Does @British_Airways have real engagement?
There is not yet enough sample to rank this account against others of its size.
When does @British_Airways post?
Most posts go out around 09:00 UTC, and Wednesday is its busiest day, at roughly 0.1 posts per day across the measured window.

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